The Psychology of Conflict: Bias, Brains and Belonging

Friday 29 August | 11am

How does the brain respond under pressure - and how does this affect the way we behave in conflict settings? This session unpacks key neuroscience concepts, explores the impact of bias and inclusion on fairness and party experience, and offers practical insights for creating safety in diverse and neurodiverse dispute resolution spaces.

  • How our brains work; reaction versus response, fight/flight mechanisms in conflict and how we (often erroneously) assess threat.

  • Why innate bias and blind spots matter in conflict resolution. 

  • Understanding neurodiversity and how to cater for it in conflict resolution.

  • Looking back to move forward: how the evolution of diversity and inclusion shapes our lives and practice in ADR settings. 

Suran Dickson

Director at Flipside Consulting

Suran Dickson, Director of Flipside Consulting, is an industry leading expert on behaviour change, communication and inclusion. An influential writer and speaker, with numerous awards under her belt, including a British Rising Star CEO accolade in 2015.

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